# Support

How can we help? Three ways to reach us. We read everything.

## Send feedback

Tell us what's missing, what's broken, or what you'd like Spenco AI to do next. It goes straight to the people building it.

Open the feedback form: https://forms.gle/9HzeMQ6wPt1nqsbV6

## Email support

Account problems, plan questions, or anything that needs a human. Security reports are answered first.

tyrisappsupport@gmail.com

## Read the blog

Product updates, how Spenco handles Indian banking quirks, and what we're working on.

https://spenco.ai/blogs/

## Common questions

**How do I get my bank alerts into Spenco?**
Set up a one-time forwarding rule in Gmail or Outlook that sends your bank's alert emails to your private Spenco address. Every alert then becomes a parsed transaction the moment it arrives. Spenco never logs into your bank and never reads your inbox — only the emails you choose to forward.

**Which Indian banks does Spenco support?**
The auto email parser works with HDFC, ICICI, Axis, Kotak Mahindra, Canara Bank, Punjab National Bank, and Bank of Baroda. You can also upload a bank statement PDF and Spenco will backfill your history.

**Where can I use Spenco?**
Spenco is available on the web at https://app.spenco.ai, on iPhone through the App Store (https://apps.apple.com/in/app/spenco-ai-expense-tracker/id6776898606), and on Android through Google Play.

**How do I export or delete my data?**
Your transaction history is exportable as CSV at any time. Deleting your account permanently removes your transactions, parsed emails, and profile — no retention tricks and no deactivation that quietly keeps everything.

**How do I report a security issue?**
Email tyrisappsupport@gmail.com with the details. Security reports are answered before anything else in the queue.